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How to update your contact information in your Member Hub

Need to add or change your email or phone number?  You can easily make these updates in your Member Hub.  


  • Access the Member Hub through your MLS Dashboard
  • Go to the My Info menu on the left side of the Home Page
  • You should land directly on the Contact Info tab, but if not, you can click on it from the tab selections
  • If you are adding a new email or phone number, select the plus button to the right of the Contact Info section
  • If you are editing existing information, select the blue pencil button to the right of the appropriate information.



NOTE:  if you add new info, the system will automatically default to this new information.  If you do not want this to be your primary/default email or phone, edit the email/number you want to be default and check the default box.  Don't forget to hit Done instead of cancel.  



You're all set!  New default emails will update your Member Hub, Matrix and SentriLock information, but it may take at least 30 minutes or up to one day for these changes to display in other systems.  


If you need assistance, please contact our Member Services team at [email protected].  


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  • 15-Aug-2022